AI Automation Portfolio
Explore bespoke AI solutions we've delivered to solve real-world business challenges.
Problem Statement
Innovate Corp was manually processing over 10,000 invoices monthly, leading to high operational costs, significant human error, and slow payment cycles.
Solution
Onetek deployed an NLP-powered solution that automatically extracts data from invoices received in various formats (PDF, email, scans). The system validates data against internal records and integrates seamlessly with their existing ERP.
Results
- 95% reduction in manual data entry.
- 80% faster invoice processing time.
- Accuracy improved to 99.8%.
- Estimated annual savings of $250,000.
Problem Statement
WellnessSpas Inc. struggled with a fragmented booking process. Clients could only book via phone calls during business hours, leading to missed opportunities and a poor customer experience.
Solution
We implemented an AI-powered booking assistant available 24/7 across WhatsApp, Facebook Messenger, and their website. The AI handles bookings, rescheduling, and sends automated reminders, all synchronized with their central calendar.
Results
- 40% increase in appointments booked outside of business hours.
- 70% reduction in no-shows due to automated reminders.
- 90% of booking inquiries handled without human intervention.
Problem Statement
RetailFusion Ltd. faced challenges with overstocking unpopular items and running out of best-sellers, leading to lost sales and increased holding costs.
Solution
Our predictive analytics solution analyzes historical sales data, seasonality, and market trends to forecast demand with high accuracy. It provides automated reordering recommendations and identifies slow-moving stock for promotional activities.
Results
- 30% reduction in inventory holding costs.
- 25% decrease in stock-outs of popular products.
- Improved cash flow by optimizing stock levels.
Problem Statement
With a global customer base, E-Shop Global couldn't provide round-the-clock support. This led to long response times for simple queries like order status, shipping info, and return policies.
Solution
We deployed a multilingual conversational AI chatbot on their website and help center. It instantly answers over 80% of common customer questions, tracks orders in real-time, and initiates return processes automatically. For complex issues, it intelligently escalates to a human agent with full context.
Results
- 24/7 support achieved with zero increase in support staff.
- 65% reduction in customer query response time.
- Improved customer satisfaction score by 20 points.
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